Introduction of bugs
Overview
A software update can occasionally introduce a defect that disrupts user workflows or affects how data is processed. Flinn's release process is designed to catch such defects before deployment, but the residual possibility cannot be eliminated entirely.
Hazardous situation: Users encounter errors during use because an update has introduced a defect that affects data processing or access.
How we mitigate the introduction of bugs- Validated release pipeline. Every release is exercised against documented test cases before it reaches customers. See Flinn Release & Validation Process and How is Flinn conducting software validation?.
- Version transparency. Each release is documented and you can always identify the running version — see Where can I find my software version? and the per-version notes under Release Documentation.
- Rollback when needed. If a regression is identified after deployment, a previous version can be restored — see Can I rollback to a previous version?.
- Bug reporting. The fastest way to limit the impact of a defect is to report it: see Report a problem or a bug and How can I report a problem?.
- Workarounds and FAQs. Common edge cases have documented workarounds — for example The export function doesn't work for me and Why does my search execution fail?.
By validating each release, surfacing the running version, supporting rollback and treating bug reports as priority signals, we limit the residual risk that a defect reaches production work undetected.